Privacy Policy

Effective date: 12 November 2026

This policy covers the website coreflowsuite.com and the add-ons for Google Workspace™ published under the CoreFlow Suite name.

1. Who is responsible

2. This website

This website sets no cookies, uses no analytics and loads nothing from third-party servers. It has no forms and no accounts.

Our hosting provider, Infomaniak Network SA (Switzerland), keeps standard server logs (IP address, date and time, page requested, browser type) for security and troubleshooting.

3. Our add-ons: what we process

When you use one of our add-ons, we process the following data:

• Google account email address and, where applicable, Google Workspace domain. The add-on sends our licence server an identity token signed by Google. We use it to find out whether your account or domain holds a licence.
• Licence records. Product, status (free, trial or paid) and the relevant dates.
• Orders. Order number, product, amount, payment status and the payment provider's transaction reference.
• Support messages. The emails you send us and our replies.

4. What we do not collect

We do not collect, copy or store the content of your spreadsheets, forms, documents or presentations. The add-ons work on that content inside your Google file. Add-on settings are saved in your document or in your Google account, not on our servers.

We never receive your Google password or your payment card details.

5. Google user data

We use the data received from Google only to provide the features of the add-on you installed and to check your licence. In particular:

• we do not sell it;
• we do not use it for advertising;
• we do not use it to develop or train artificial intelligence or machine learning models;
• we do not transfer it to anyone other than the service providers listed in section 7, unless the law requires it;
• no person reads it, unless you ask for support and it is needed to help you, or the law requires it.

The use of information received from Google APIs, and its transfer to any other app, adheres to the Google API Services User Data Policy, including the Limited Use requirements.

6. Payments

Payments are processed by Payrexx AG (Switzerland). You enter your payment details on a page operated by Payrexx, which handles them under its own privacy policy. We receive only the result of the payment and its reference.

7. Service providers

• Google Cloud: licence server and database.
• Payrexx AG (Switzerland): payment processing.
• Infomaniak Network SA (Switzerland): website and email hosting.

Data handled by Google Cloud may be processed outside Switzerland and the European Economic Area. In that case, the transfer relies on an adequacy decision or on standard contractual clauses.

8. Why we process this data

• to perform our contract with you: licence checks, order processing and support;
• for our legitimate interest in keeping the service secure and preventing licence fraud;
• to meet legal obligations, in particular the keeping of accounting records.

9. How long we keep it

• Orders: ten years, as required by Swiss accounting law.
• Licence and trial records: until you ask us to delete them or the add-on is withdrawn. Trial records are kept so that a trial cannot be started twice.
• Support messages: two years after the last exchange.

10. Your rights

You can ask us for access to your data, for its correction or deletion, for a copy in a common format, or object to its processing. Write to privacy@coreflowsuite.com; we answer within 30 days. Deleting a licence record ends the corresponding licence.

You can also lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, if you live in the European Union, with your local data protection authority.

11. Security

All exchanges with our servers are encrypted (HTTPS). Your identity is established by a token signed by Google, not by an address typed into a form. Access to licence and order data is restricted to the operator.

12. Changes

If this policy changes, the new version is published on this page with a new effective date. If a change affects how we use Google user data, you will be informed in the add-on before it applies.